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Terms of use

Two documents: for creators and for brands.

Terms for Creators – CreatorSkyMarket

Version 1.1 · Effective 1 December 2026 · updated 14 November 2026

1. Parties

These terms apply between Sky Universe Group Co., Ltd. (registration no. 0105567237081, Bangkok, Thailand; "CSM", "we") and you as a creator. You work independently. You are not an employee of CSM or of any Brand.

2. Who can join

You must be at least 18 years old, live in Thailand and own the social media accounts you use. One CSM account per person.

3. Joining a campaign

You can join campaigns that are open and match your province. When you join, you accept the campaign rules and the Brand's briefing in the version shown.

4. Your video

  • One video per campaign, published on a channel the Brand has allowed (TikTok, Instagram Reels, YouTube).
  • The caption must contain: the campaign code (e.g. #CSM1001), @creatorskymarket, the Brand's handle for that channel, the Brand's required hashtag(s) and an advertising label #ad or #โฆษณา (or the platform's Paid Partnership feature). Thai law requires paid content to be labelled. Where the Brand gives a brand link, link to it as described in the briefing.
  • Music: use only the platform's own sounds/music library. Do not edit in songs or music by others.
  • Follow the briefing, the platform's own rules and Thai law. No false claims about products.
  • Keep the video public for at least 30 days after the campaign ends.
  • Required points: if the campaign lists required points (for example in an event campaign: show the venue, name the date), your video must contain every one of them. Our reviewers check each point; a video that misses one is not ranked and gets no payout.
  • Event campaigns: promote the event before it happens; videos published after the event starts do not count. Campaign material (images, flyers, links) is only for this campaign, is shown only after you join and must not be shared elsewhere.
  • You keep the copyright. The Brand may share and repost your video organically on its own channels, with credit to you, for 12 months after the campaign ends. Paid advertising or editing needs your separate agreement.

5. Proof and review

  • Views are counted as shown 48 hours after the campaign ends (cut-off). After the campaign ends you upload a screenshot of your views within the proof window (72 hours); it must show the count at the cut-off.
  • Our reviewers check every entry. Only verified views count, not the number you report.
  • A reviewer may approve, reject, ask for a correction (deadline 48 hours) or disqualify an entry.
  • Disqualification: bought or fake views, bots, editing screenshots, missing label or campaign code, deleted video, someone else's content, breach of the briefing.

6. Results and appeal

We publish a provisional ranking. You can appeal once per entry within 48 hours. Another reviewer decides. After that the result is final.

7. How earnings are calculated

The paid places of the campaign (Top 10, 20, 30 or 50, shown on the campaign) – the creators with the most verified views – share the creator prize pool in proportion to their verified views. If fewer creators qualify, all qualifying creators share the pool. A video that misses a required point of the campaign is not ranked. Ties: the earlier entry ranks higher. Earnings are not guaranteed.

8. Payout

  • Payouts are made at the earliest 30 days after the campaign start (18:00 Bangkok time). Until then your result is "in review".
  • Your video must stay public for at least 30 days after the campaign start. Before paying we check that it is still online. If it was deleted or set to private, there is no payout and the place lapses.
  • Only verified views count. Before the first payout you verify your identity with a photo of your Thai ID card or passport and a selfie; the name must match the payout account.
  • You need a payout account (PromptPay or Thai bank account in your own name) and must complete verification (legal name, tax ID).
  • Without a payout account or verification your earnings stay open until you add them, for up to 12 months after the result is final. After that they lapse and are credited back to the Brand.
  • Sky Universe Group Co., Ltd. pays prizes by bank transfer (or PromptPay) to the account in your name within 14 days after the result is final and the 30-day period has passed. Payments are made outside the app; there is no in-app purchase. There is no minimum payout.
  • Apple is not a sponsor of the campaigns or contests and is not involved in them in any way; the same applies to Google.
  • Tax: for private persons, prizes of 1,000 THB or more per payment are paid after deducting 3 % withholding tax as required by the Thai Revenue Code; you receive the net amount and a withholding tax certificate (50 Tawi). The amount deducted is paid to the Revenue Department on your behalf. You are responsible for declaring your income.
  • Earnings found to be based on fraud can be withheld or reclaimed.

9. Your account

You can delete your account in the app at any time. This is not possible while a payout to you is still open.

10. Suspension

We may suspend or close accounts for fraud, repeated breaches or legal requirements.

11. Liability

CSM is liable for intent and gross negligence. Otherwise our liability is limited to the earnings due to you from the affected campaign.

12. Contact and complaints

Support in the app, or by e-mail to csm@sky-universe.com.

13. Governing law

Thai law. Courts of Bangkok, Thailand.

Terms for Brands – CreatorSkyMarket

Version 1.1 · Effective 1 December 2026 · updated 14 November 2026

1. Parties and scope

These terms apply between Sky Universe Group Co., Ltd. (registration no. 0105567237081, Bangkok, Thailand; "CSM", "we") and the company or private person that runs campaigns on CreatorSkyMarket ("Brand"). CSM provides a platform that connects Brands with independent creators. CSM is not the creators' employer or agent and does not produce content itself. Payments from Brands are received by our partner company Giant Impact Group Co., Ltd. as payee on behalf of CSM; the transfer details are shown in the portal.

2. Account and verification

Brands can be companies or private persons. You sign in with a one-time code sent to your e-mail address. A private person only provides their name. A company provides its name and may add its tax ID and branch for invoices. All details must be correct. A campaign goes live only after your payment has been received and confirmed and we have approved the campaign (see section 3). We may suspend accounts with false details or signs of misuse (for example mass sign-ups). The Brand is responsible for the people it invites to its team account.

3. How a campaign works

  1. The Brand creates a campaign with briefing, channels (TikTok, Instagram Reels, YouTube), target provinces, start date (at least 7 days after creation; start and end at 18:00 Bangkok time), duration (1, 2, 3 or 4 weeks), budget and the number of paid places (Top 10, Top 20, Top 30 or Top 50).
  2. We review every campaign before it goes live. Creators only see a campaign after the payment has been confirmed and we have approved it. If payment and approval are not complete before the start time, the campaign does not start and needs a new date. Not allowed: sexual or erotic content, alcohol, gambling, tobacco/vape and unproven health or beauty claims. We may reject campaigns without giving detailed reasons.
  3. After approval and payment, the briefing and terms are fixed and cannot be changed.
  4. Creators publish their own videos with the campaign code, @creatorskymarket, the Brand's handle, the Brand's required hashtag(s) and an advertising label (#ad / #โฆษณา or the platform's Paid Partnership feature). When creating a campaign the Brand gives at least one required hashtag and a brand link (the page creators should link to); a campaign is released only with both. Creators use only the platform's own sounds. Apple is not a sponsor of the campaigns or contests and is not involved in any way.
  5. After the campaign ends, creators submit proof of views. Our reviewers verify the views. Only verified views count.
  6. The paid places chosen by the Brand (Top 10, 20, 30 or 50) – the creators with the most verified views – share the creator prize pool in proportion to their verified views. If fewer creators qualify, all qualifying creators share the pool. A video that does not meet the required points of the campaign (see section 3a) is not ranked.
  7. Status of a campaign in the portal: Awaiting payment (submitted, budget not yet received) → In review (payment confirmed, content check by CSM) → Approved (visible to creators, starts at the start date) → Live.

3a. Event campaigns

  1. A Brand or event organiser may run an event campaign (for example a concert, party or opening). It additionally states the event name, date and time, venue and optionally an event link.
  2. The campaign must end before the event starts. Creators promote the event in advance; videos published after the event do not count.
  3. The Brand may define up to 10 required points (for example “show the venue”, “name the date”). Required points are part of the briefing and are fixed after payment and approval. Our reviewers check each required point for every video; a video that misses a required point is not ranked and receives no payout.
  4. Material for creators (images, flyers, links to videos or folders) is only shown to creators who have joined the campaign, not in the public campaign view. The Brand confirms that it holds the rights to all material and that creators may use it for the campaign.
  5. The Brand is responsible for the event itself (permits, safety, age limits, tickets). CSM is not the organiser. If the event is cancelled or postponed before the campaign starts, the Brand can cancel the campaign under section 6.

4. Budget, platform fee and prices

  • The Brand pays the full campaign budget in advance. The platform fee is 20 % of the budget; the rest is the creator prize pool. Budget, fee and pool are shown separately before payment.
  • Prices are in Thai baht.
  • Payment is made outside the app by bank transfer to the account shown in the portal (account name: GIANT IMPACT GROUP CO.,LTD.), with the campaign code as the transfer reference. The Brand uploads the transfer slip; CSM checks the incoming payment and only then approves the campaign. There is no in-app purchase.
  • The budget is held on the CSM account until the campaign is settled. Unused amounts are refunded according to section 6.

5. No guarantee of results

CSM does not guarantee a number of creators, views, reach, sales or any other result.

6. Cancellation and refunds

  • Before the campaign starts: the Brand can cancel and receives a full refund including the platform fee.
  • After the start: no cancellation.
  • Fewer than 10 qualifying creators: all qualifying creators share the full pool.
  • No qualifying creator: the creator prize pool is refunded to the Brand. The platform fee is credited to the Brand for its next campaign and is applied automatically to the next transfer.
  • Refunds are paid by bank transfer to the Brand's account within 14 days after the campaign is settled.

7. Prohibited and restricted campaigns

Not allowed: alcoholic beverages; tobacco and e-cigarettes; gambling and betting; weapons; drugs and prescription medicines; adult content; cryptocurrencies, investment and loan products; anything illegal in Thailand. Restricted (only with proof that the claims are permitted, e.g. Thai FDA approval): food supplements, food with health claims, cosmetics with effect claims, medical devices. The Brand is responsible for its products and for all claims in the briefing being true and lawful.

8. Content and rights

  • Creators keep the copyright in their videos.
  • The Brand may share and repost the submitted video organically on its own channels, with credit to the creator, for 12 months after the campaign ends. Any use as paid advertising, editing or use beyond that requires a separate agreement with the creator.
  • Creators must keep the video public for at least 30 days after the campaign ends.
  • The Brand grants CSM the right to show its name, logo and campaign material on the platform for the campaign.

9. Brand obligations

The Brand must not contact creators to manipulate views, ask creators to remove the advertising label, or pay creators outside the platform for the same campaign. Required points must be lawful, checkable in the video and must not ask creators to hide the advertising label or make false claims.

10. Liability

CSM is liable for intent and gross negligence. Otherwise our liability is limited to the platform fee paid for the affected campaign.

11. Suspension and termination

We may suspend or close accounts for breaches of these terms, fraud or legal requirements. Running campaigns are then settled according to section 6.

12. Complaints and contact

Support requests in the portal, or by e-mail to csm@sky-universe.com.

13. Changes

We announce changes in advance. Campaigns already paid keep the terms version accepted at payment.

14. Governing law

Thai law. Courts of Bangkok, Thailand.

Terms of use – CreatorSkyMarket